Delegating for Dynamic Results
Have you ever asked, 'Why don't my direct reports do what they are supposed to do?' Unfortunately, many people answer, 'They just aren't cut out for the job. I'll have to do it myself.' Rather than blaming others, you may need to improve your process of delegating the assignments.
Intended for team leaders, first-line supervisors, and managers who have had experience delegating assignments or responsibilities, you will learn about the process of delegating. By assessing your attitudes and current practices as a delegator, and through experiential activities, you will explore effective delegation techniques and how to motivate and continuously develop staff.
May be applied toward the Advanced Leadership Certificate.
Morning refreshments and a light lunch will be provided.
There are currently no upcoming dates.
Leading Change for Team Leaders
Implementing change puts a premium on Leadership!
In this course, we will discuss how Leaders use their entire range of skills to:
- involve and engage people,
- reduce resistance to change, and
- motivate people to view change as an ally to promote innovation and improved productivity.
The objective is to enable you to return to your workplace with the confidence and ability to plan and implement change empowering your team and driving its improved performance.
May be applied toward the Advanced Leadership Certificate.
Morning refreshments and a light lunch will be provided.
There are currently no upcoming dates.
Meetings Mean Business
The reasons for holding meetings are almost as numerous as the number of hours spent in them. Research shows that the average individual sits through 9,000 hours of meetings in a lifetime — over 365 days — and that organizations spend thousands, sometimes millions, of dollars on meetings. Yet most people groan at the thought of attending another meeting because meetings are often mismanaged. They get off track, are interrupted, take too much time, have unclear agendas, and lack effective leadership.
In this course, you will learn how to plan and conduct meetings that maximize participation and achieve desired outcomes. You will increase your understanding of the differences between task and interpersonal issues in a group while learning about effective meeting practices, increasing your confidence to lead people in meetings that really mean business.
May be applied toward the Advanced Leadership Certificate.
Morning refreshments and a light lunch will be provided.
There are currently no upcoming dates.
Problem-Solving and Decision-Making for Leaders
No matter what your organization produces, you are in the business of problem-solving and decision-making. In this course, you will learn to lead people to solve problems. You will enjoy working with others in the course to practice proven techniques. Additionally, you will return to your workplace
with the knowledge and tools to help people creatively tackle everyday workplace problems and decisions.
Learn The Six Sigma problem-solving methodology:
- Define phase ? problem and goal statements
- Measure phase ? asking questions
- Analyse phase ? root cause analysis / process maps
- Improve phase ? brainstorming and creativity
- Control phase ? documenting and communicating solutions
May be applied toward the Advanced Leadership Certificate.
Morning refreshments and a light lunch will be provided.
There are currently no upcoming dates.