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In-class Leadership Courses


Note - The PMBOK is changing, clients interested in project management courses should review the details and recommendations regarding the Sixth Edition of the PMBOK Guide.

The Art of Negotiation

Deal or No Deal:  Why not negotiate? Develop the skills, knowledge, and attitudes required to negotiate with the best of them. Combining case studies, hands-on small group activities, and an opportunity to practice comparing Traditional Negotiation with an Interest Based approach, this course will prepare you for any real life situation where your wants and needs conflict with others. Leave with the knowledge and methods to negotiate with your acquaintances, your friends, your family, your employees, your co-workers, and even your boss.

May be applied toward the Leadership Certificate.

Morning refreshments and a light lunch will be provided.

Starts on Friday October 6 2017

1-day In-class course: 8:30 am - 4:00 pm
Instructor(s): Gerry Call
Location: 195 Columbia St W., Waterloo
Fee: $490.00 + HST
Register Now

Starts on Wednesday December 13 2017 Early Bird Discount

1-day In-class course: 8:30 am - 4:00 pm
Instructor(s): Gerry Call
Location: 195 Columbia St W., Waterloo
Fee: $490.00 + HST
Register Now

Coaching for Success

A great manager is a great coach. Featuring a solid foundation of success for building techniques, Coaching for Success will show you how to get more from people than they ever thought they could give using the tried-and-true method of coaching. You will learn the essential practice for improving performance and realistic approaches for motivating employees, positively influencing human performance, and evaluating performance outcomes.

May be applied toward the Leadership Certificate.

Morning refreshments and a light lunch will be provided.

Starts on Friday October 20 2017 Early Bird Discount

1-day In-class course: 8:30 am - 4:00 pm
Instructor(s): Gerry Call
Location: 195 Columbia St W., Waterloo
Fee: $490.00 + HST
Register Now

Starts on Friday December 15 2017 Early Bird Discount

1-day In-class course: 8:30 am - 4:00 pm
Instructor(s): Gerry Call
Location: 195 Columbia St W., Waterloo
Fee: $490.00 + HST
Register Now

Getting More Life Out of Your Time

“Until we can manage time, we can manage nothing else.” - Peter F. Drucker

Make time for time management and it will be the best investment you will ever make. Rather than focus on 'tools', we focus on the essential 'habits' and 'attitudes' you need to make the most of your time. Increase personal productivity and 'get more life out of your time'.

Using the Time Mastery Profile, produced by John Wile & Sons, Inc., you will examine how you currently use your time in 12 critical areas and you will take home personalized, customized time management strategies to conquer procrastination, master paperwork, establish clear goals, and much more.

Note:  This course requires the completion of an online questionnaire prior to the course. Details and a URL will be emailed to registrants.

May be applied toward the Leadership Certificate.

Morning refreshments and a light lunch will be provided.

Starts on Wednesday October 18 2017 Early Bird Discount

1-day In-class course: 8:30 am - 4:00 pm
Instructor(s): Craig Ryan
Location: 195 Columbia St W., Waterloo
Fee: $490.00 + HST
Register Now

Leading People to Effectiveness

What does the word 'leader' mean to you? Using the Everything DiSC® Work of Leaders Profile* we will focus on tangible steps directed at leading a group or organization toward desired outcomes.

Based on eighteen (18) powerful leadership best practices, Everything DiSC® Work of Leaders delves deeply into the process of leadership, improving your understanding of yourself and your leadership style. You will explore the most fundamental work of leaders: creating a vision, building alignment around that vision and championing execution of the vision.

Note:  This course requires the completion of an online questionnaire prior to the course. Details and a URL will be emailed to registrants.

* Everything DiSC® Work of Leaders is a registered trademark of John Wiley & Sons, Inc.

May be applied toward the Leadership Certificate.

Morning refreshments and a light lunch will be provided.

Starts on Wednesday October 11 2017

1-day In-class course: 8:30 am - 4:00 pm
Instructor(s): Lorne Lazenby
Location: 195 Columbia St W., Waterloo
Fee: $490.00 + HST
Register Now

Starts on Wednesday November 29 2017 Early Bird Discount

1-day In-class course: 8:30 am - 4:00 pm
Instructor(s): Lorne Lazenby
Location: 195 Columbia St W., Waterloo
Fee: $490.00 + HST
Register Now

Managing the Opportunities Provided by Conflict

Conflict is natural, and, if embraced, it has an untapped potential for igniting innovative change. If ignored or handled incorrectly, conflict can unleash a destructive force within your organization. Worry not! Wherever you are in the conflict cycle, it’s never too late to affect change. Learn how to correctly respond to conflict and take advantage of the positive potential that exists when conflicts, differences, and disagreements occur at work.

Learn to:

  • unlock the positive potential of conflict.
  • assess your current skills and enhance your approach.
  • tailor your responses based on each unique situation.
  • develop 2-way communication skills.
  • deal with difficult behaviours - assertively and respectfully.

May be applied toward the Leadership Certificate.

Morning refreshments and a light lunch will be provided.

Starts on Tuesday October 17 2017

1-day In-class course: 8:30 am - 4:00 pm
Instructor(s): Craig Ryan
Location: 195 Columbia St W., Waterloo
Fee: $490.00 + HST
Register Now

Starts on Monday December 4 2017 Early Bird Discount

1-day In-class course: 8:30 am - 4:00 pm
Instructor(s): Craig Ryan
Location: 195 Columbia St W., Waterloo
Fee: $490.00 + HST
Register Now

Strategic and Business Planning

In our time-crunched world it is sometimes difficult to plan for today, let alone tomorrow, and the many tomorrows to come.However, as a supervisor or manager, you are required to look to the future and plan for tomorrow. So, why not attend this course, and you’ll be well on your way to a successful tomorrow.

Learn to:

  • establish and communicate your vision.
  • determine your values.
  • launch your mission.
  • create your overall goal and setup your immediate goals.
  • establish strategies, measures, and follow-up.
  • develop and take home a solid action plan customized for your organizational unit.

May be applied toward the Leadership Certificate.

Morning refreshments and a light lunch will be provided.

Starts on Thursday October 12 2017

1-day In-class course: 8:30 am - 4:00 pm
Instructor(s): Lorne Lazenby
Location: 195 Columbia St W., Waterloo
Fee: $490.00 + HST
Register Now

Starts on Thursday November 30 2017 Early Bird Discount

1-day In-class course: 8:30 am - 4:00 pm
Instructor(s): Lorne Lazenby
Location: 195 Columbia St W., Waterloo
Fee: $490.00 + HST
Register Now

Team Building and Team Dimensions

A team challenge doesn’t have to be challenging. Begin to appreciate the value of teamwork and understand the synergy that a well-organized team creates. With the Team Dimensions Profile®, produced by John Wiley & Sons, Inc., learn to identify the most natural team role for each individual on your team and give them added appreciation for the contributions of others. Use this knowledge to build team unity, foster innovation, and reduce project cycle time. Highlights include making team decisions, resolving the ‘innovation dilemma,’ clarifying roles, and fostering the characteristics of high performing teams.

Note:  This course requires the completion of an online questionnaire prior to the course. Details and a URL will be emailed to registrants.

May be applied toward the Leadership Certificate.

Morning refreshments and a light lunch will be provided.

Starts on Wednesday October 4 2017

1-day In-class course: 8:30 am - 4:00 pm
Instructor(s): Gerry Call
Location: 195 Columbia St W., Waterloo
Fee: $490.00 + HST
Register Now

Understanding Human Behaviour

The most successful people in this world have one thing in common: They understand people. You can too! With the EverythingDiSC Workplace Profile® (produced by John Wiley & Sons, Inc.) and a few simple steps, you can improve your interpersonal effectiveness and emotional intelligence, communicate more effectively with others, build stronger working relationships, and increase your performance in both your professional and personal life.

Note:  This course requires the completion of an online questionnaire prior to the course. Details and a URL will be emailed to registrants.

May be applied toward the Leadership Certificate.

Morning refreshments and a light lunch will be provided.

Starts on Tuesday October 3 2017

1-day In-class course: 8:30 am - 4:00 pm
Instructor(s): Gerry Call
Location: 195 Columbia St W., Waterloo
Fee: $490.00 + HST
Register Now

Starts on Thursday December 14 2017 Early Bird Discount

1-day In-class course: 8:30 am - 4:00 pm
Instructor(s): Gerry Call
Location: 195 Columbia St W., Waterloo
Fee: $490.00 + HST
Register Now