People Skills: The Secret Behind Project Success

Project management excellence goes beyond producing project charters, detailed schedules, and colourful status reports. Projects involve people. There are team members, clients, management, subordinates, peers, account managers, suppliers, contractors, regulators, and numerous other stakeholders. And with people, there are differing opinions, personality conflicts, office politics, and sometimes hidden agendas. Your people skills can have a positive impact on project success and help to transform road blocks into opportunities.

Interacting effectively with others is at the heart of good project management. Poor communication and relationships result in significant issues and detract from what matters and what needs to be done. This course focuses on understanding ourselves and learning specific techniques and strategies that enable us to relate to and engage others successfully.

During the course, you will also have the opportunity to discuss issues or challenges you are facing and get input on how to address them. The session will include self assessments, group exercises, and scenarios/role plays that will enable you to deal with and discuss real life situations.

Topics include:

  • negotiation
  • conflict management
  • motivation
  • managing through influence
  • communication

NOTE: The curriculum is compatible with the project management industry standard set by the Project Management Institute (PMI®). Waterloo partners with a project management training provider to offer courses that qualify for PMP Professional Development Units (PDUs). You will receive electronic notes that parallel the course content and serve as an excellent project management resource tool.

May be applied toward the Project Management Certificate.

Starts on Thursday October 13 2022 Early Bird Discount

2 Day In-Class Course Thursday October 13 2022,
Friday October 14 2022
Time: 10:00 am - 5:30 pm
Instructor(s): Kristine Hatfield
Location:
Fee: $1,090.00 + HST
Register Now

Starts on Monday December 19 2022 Early Bird Discount

2 Day In-Class Course Monday December 19 2022,
Tuesday December 20 2022
Time: 10:00 am - 5:30 pm
Instructor(s): Kristine Hatfield
Location:
Fee: $1,090.00 + HST
Register Now