Managing the Opportunities Provided by Conflict

Conflict is natural, and, if embraced, it has an untapped potential for igniting innovative change. If ignored or handled incorrectly, conflict can unleash a destructive force within your organization. Worry not! Wherever you are in the conflict cycle, it’s never too late to affect change.

This course utilizes the powerful Everything DiSC® Productive Conflict profile to help participants improve self-awareness around conflict behaviors. Rather than focus on a step-by-step process for conflict resolution, you will learn techniques to curb destructive behaviors and effectively respond to conflict situations. The course features an exploration of DiSC® in a conflict context, provides an opportunity for you to explore destructive conflict responses, and offers a method for making more productive choices in response to conflict.

Learn to:

  • Appreciate how your style of handling conflict affects the people around you
  • Learn how to “catch” yourself when going down a destructive conflict path
  • Learn how to reframe a conflict situation and choose more productive behaviors
  • Build a common language in the organization around appropriate conflict behavior

Note: This course requires the completion of an online questionnaire prior to the course. Details and a URL will be emailed to registrants.

May be applied toward the Leadership Certificate.

Starts on Friday September 30 2022 Early Bird Discount

1-day In-class course: 9:00 am - 4:30 pm
Instructor(s): Gerry Call
Location:
Fee: $490.00 + HST
Register Now

Starts on Thursday December 15 2022 Early Bird Discount

1-day In-class course: 9:00 am - 4:30 pm
Instructor(s): Gerry Call
Location:
Fee: $490.00 + HST
Register Now