Comprehensive Business Analysis - Part 1: Planning and Communication

28 PDUs / Contact Hours: 21 Technical | 0 Leadership | 7 Strategy

During this course you will gain insight into the business analysis profession, the role business analysts play within an organization, the necessary skills required, and valuable applicable tools, techniques and methodologies for immediate use back on the job. This course focuses extensively on how to develop thorough requirements elicitation and management processes while providing you the opportunity to practice effective oral and written communication, documentation and facilitation skills. You will identify and analyze BA project deliverables within the project lifecycle. In-class exercises will enable you to assimilate learning objectives.

This 4-day course covers the underlying competencies, business analysis planning and monitoring and requirements communication and management knowledge areas from the Business Analysis Body of Knowledge® (BABOK®). It is based on the Guide to the Business Analysis Body of Knowledge® version 3.0.

Learn to:

  • evaluate business analysis underlying competencies to gain an appreciation of how business analysts add value to an organization.
  • distinguish between business analysis and project management.
  • examine the profession, global standards, the professional organization, and trends in the industry.
  • illustrate an effective requirements management process.
  • integrate effective writing practices into business analysis communication and documentation.
  • list the different requirement types.
  • describe the steps required to complete a thorough stakeholder analysis.
  • produce the elements of a good requirements management plan.
  • prepare documents such as functional decomposition diagram, risk analysis plan, and communication plan.
  • interpret how the business analysis activities contribute to the overall product/solution.


  • This course conforms to the internationally recognized standards of the International Institute of Business Analysts (IIBA®). You will receive 28 Continuing Development Units (CDUs) upon completion.
  • This course also conforms to the internationally recognized standards of the Project Management Institute (PMI®). You will receive Professional Development Units (28 PDUs) upon completion.
  • Purchasing a print or electronic copy of the BABOK, if desired, is the responsibility of the client.

May be applied to the Business Analysis Certificate

Morning refreshments and a light lunch will be provided.

There are currently no upcoming dates.