Managing Stakeholder Expectations

Project stakeholders come in all shapes and sizes and while the expectations of some may be straight forward and closely aligned with project goals, others may have expectations which are unknown, or not achievable given the purpose and scope of the project. One of the most challenging aspects of many projects is managing these stakeholder expectations. Learn to do it well, and you will have a much easier time, and be much more likely to achieve success. Do it poorly, and before you know it, you may be bogged down in endless meetings and complaints.

Learn to:

  • understand the importance of managing stakeholders
  • identify the project stakeholders
  • effectively define stakeholders' influence and requirements for your projects
  • prepare a Stakeholders' Management Plan
  • manage project stakeholders by implementing the Stakeholders' Management Plan
  • understand the ethical issues in managing project stakeholders
  • generate and use the information from past projects
  • make a plan for enhanced stakeholders' management efforts for your project(s)..

NOTE: The curriculum is compatible with the project management industry standard set by the Project Management Institute (PMI®). Waterloo partners with a project management training provider to offer courses that qualify for PMP Professional Development Units (PDUs). You will receive electronic notes that parallel the course content and serve as an excellent project management resource tool.

May be applied toward the Project Management Certificate.

Starts on Monday October 17 2022 Early Bird Discount

1-day In-class course: 10:00 am - 4:30 pm
Instructor(s): Kristine Hatfield
Location:
Fee: $590.00 + HST
Register Now

Starts on Wednesday December 21 2022 Early Bird Discount

1-day In-class course: 10:00 am - 5:30 pm
Instructor(s): Kristine Hatfield
Location:
Fee: $590.00 + HST
Register Now