Frequently Asked Questions

What is Professional Development?

Professional Development at the University of Waterloo offers professional development training online, in-class or at your location. Our non-credit courses can give you the skills and knowledge you need to further your career and are offered conveniently throughout the year.

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What are non-credit courses? How do they differ from Waterloo credit courses?

We offer non-credit courses for your professional development, they are not eligible to be used towards a university degree, but are an excellent addition to your resume. Created by experienced instructors, including University of Waterloo professors, these non-credit courses are structured for professional development, not academia. You will receive a certificate of completion, but no transcripts.

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How do I register?

We offer four easy ways to register: online, by phone, by mail or in person.

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Is there tax on the course fee?

Yes, in most cases there are taxes on courses. Please add the appopriate tax to the course fee if you are registering by fax, phone, mail or in person. If you register online, the appropriate tax will automatically be added to the fee, dependant upon where you live and the course you are registering for.

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Can I pay in Installments?

No, payment must be made in full at one time regardless of the method of payment chosen - cash, cheque, credit card, or invoice.

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What discounts do I qualify for?

Our in-class courses offer an early bird discount. We also offer special discounts to University of Waterloo Alumni and senior citizens. Please view our Discounts page for details.

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When do I receive a receipt?

Under the provisions of the Canadian Income Tax Act, course fees paid for professional development are not tax deductible.

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What happens if I can't attend a course?

If you cannot attend a course, please email Professional Development as soon as you can. Depending on what course you've enroled in and when you withdraw, you may qualify for a full refund. Please review our Refund and Withdrawal Policy for more details.

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Do I get a certificate for each course? How do they differ from your certificate programs?

Yes. You will receive a certificate of attendance for every course you successfully complete through Professional Development. Most of our in-class courses only require attendance, but our online Ed2Go courses require a grade of 65% or higher to pass. There are several courses where this differs, so please check the course listing pages for complete details.

We also offer several certificate programs in various topics, which you earn by completing the program requirements.

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What is a regular meal?

The entrees vary daily and most are accompanied by a side salad. Lasagna, chicken enchiladas, deli sandwiches, cannelloni, chicken parmesan sandwich, ravioli, chicken stir-fry, or a chicken potato bacon bake are common choices. Dessert varies daily but usually consists of assorted sweets.

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What if I have a food allergy / preference?

As a convenience and for your enjoyment we have a Client Lounge that is stocked with a selection of hot and cold beverages, fresh fruit, yogurt, and assorted snacks. Additionally we provide a selection of breakfast pastries and a light lunch.

While we empathize with those who have various food allergies, restrictions, or preference our focus is on training and we provide limited options. If you have any restrictions or preferences beyond the vegetarian option you should choose the meal-sized salad which includes a separate wrapped portion of chicken. If you choose to bring your own lunch the Client Lounge has 2 microwaves and space in the beverage fridges.

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Why is fragrance-free encouraged?

The University of Waterloo works very hard to create a comfortable learning environment for all of our students. Some people suffer a wide range of health effects such as rashes, severe headaches, nausea, dizziness, and fatigue, whenever they are exposed to very low levels of chemicals in scented products. Therefore, we strongly encourage our in-class students to limit their use of fragrance products for the comfort of everyone in the room.

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What happens if the weather is bad?

Please check before beginning your travels to the university as the weather conditions can change. In the event that University has to close for any reason (e.g. severe weather) a notice will be posted by 6:30 am University of Waterloo's homepage or you can call 1-866-470-0910 for a recorded message. You can also check the weather statement page or follow us on Twitter @UWaterloo.

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What hotels are nearby?

Kitchener-Waterloo has many hotels for you to choose from. If you have a hotel preference, it is always best to reserve your room before coming into town.

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What is new with the Sixth Edition of the PMBOK Guide?

Agile Project Management Practices are coming to the PMBOK Guide!

In 1996, the PMI (Project Management Institute) introduced the first edition of the PMBOK Guide (A Guide to the Project Management Body of Knowledge). Since then, PMI has updated the PMBOK Guide roughly every 4 years, with the PMBOK Guide – Six Edition due to be published in the third quarter of 2017.

The most anticipated, and arguably significant, change to PMBOK Guide — Sixth Edition, will be the addition of Agile Project Management techniques. For the first time, each project management knowledge area will contain a section entitled “Approaches for Agile, Iterative and Adaptive Environments”, within which will be described how agile practices may be integrated within the traditional project environment. Additional detail on agile and other adaptive and iterative approaches will be included in an appendix.

The sixth edition will include also include greater emphasis on strategic and business knowledge, including discussion of project management business documents.

Planning to write the PMP Exam? Here is what you need to know.

The PMBOK Guide — Sixth Edition is scheduled to be published in the 3rd quarter of 2017. PMI anticipates that the next PMP exam change (based on the Sixth Edition) will take place in the first quarter of 2018.

Historically, in the final months prior to the introduction of the updated PMP Exam based, there is a rush of people wanting to write the exam on the current version. The result is that beginning 3 – 5 months prior to the new exam going into effect, it can become difficult to book an exam session — especially in some of the more popular areas. Another consideration, if you do not pass the exam on your first try (yes that definitely can happen!), there may not be sufficient time to rewrite the exam based on the current version, and you may end up having to study for your second attempt using the updated PMBOK Guide.

What we recommend

If you were planning to obtain your PMP (or CAPM) designation sometime within the next 12 months, we strongly recommend that you plan on writing the exam by the end of November. Why the end of November if the exam will not be changing until sometime during the 1st quarter of 2018? Risk Management! If you do not pass on your first attempt (yes it can happen!), you will still have time to re-write the exam in December or January before the exam changes. Note, since PMI has not yet indicated when in the 1st quarter the new PMP exam will be in effect, for now we are erring on the side of caution and assuming it could be as early as mid-January.

We also recommend not waiting until the last minute to book your exam — if you plan on writing in November, reserve your spot in September or October.

If, on the other hand, you were planning on writing the PMP (or CAPM) exam in the first quarter of 2018, we recommend holding off until approximately 2 or 3 months after the exam change. We recommend this in order to allow sufficient time for the new exam to stabilize and become less of an unknown entity (it is a multiple choice exam, and it takes a few real world iterations before PMI usually strikes the right balance between it being too easy or too hard).

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How does 2 Factor Authentication service (2FA) work?

Two-factor authentication (2FA) adds an extra layer of security to your University accounts. Verifying your identity using a second factor (like your phone or other mobile device) prevents others from accessing your accounts, even if they know your password. Please visit the following link for additional information:

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