Business Communications Certificate

Be heard, be understood, and be successful!

In today’s highly competitive workforce, effective communication skills are more vital than ever to your career. This in-class certificate will help you develop your communication skills so you speak, write and communicate clearly and concisely, and stand out to employers.

This in-class, interactive certificate program will provide you with the skills to:

  • Be heard! Present ideas clearly and confidently
  • Be understood! Effectively respond to questions and comments
  • Be successful! Get the deisred outcome

Key Skills

This certificate will teach you to present ideas clearly and confidently, effectively be understood when you respond to questions and comments, and to communicate successfully within all levels of any organization.

Who Will this Certificate Benefit?

  • Professionals who want to become powerful communicators
  • Those who want to improve their verbal and written communication skills
  • Individuals who want to learn to tailor messages to get results

Certificate Courses

Complete 5 of the following courses in any order:

Note: A course description, upcoming start dates, course fee, and the instructor are viewable by selecting each course title above.


Send us your inquiry at and a representative will contact you within 2 business days

“The communication courses I’ve taken through the University of Waterloo’s Professional Development program have provided me with concrete skills and information that translate well to both my own interactions, and to the material I produce for monthly training videos that go to over a thousand stores across the country. Whether it’s adult learning principles, understanding human behaviour, conflict resolution, or effective leadership and presentation skills, this is real-world training that applies personally and professionally across the board. I keep coming back, and I keep bringing colleagues with me!”
HEATHER MATTHEWS ~ Home Hardware Stores Limited