This online course is 6 weeks long, followed by a 2-week period to complete the final exam (online, open book). Lessons are released on Wednesdays and Fridays of each week. You are not required to be online at any specific time. You register and pay on our website and instructions on how to access your course will be emailed to you immediately after registration.

The actual time commitment involved in completing any given lesson can vary significantly based on a number of factors including reading speed, familiarity with the topic, related experience, the amount of time spent completing optional assignments, and involvement with discussion board. For planning purposes we suggest setting aside 2 hours per lesson as a starting point.


Introduction to Crystal Reports

Introduction to Crystal Reports

Want to "wow" people with your business reports? In this course, you'll master the techniques the pros use to produce attractive, reader-friendly reports for any audience.  

Designed for Crystal Reports XI, Crystal Reports 2008, and Crystal Reports 2011, this course will teach you how to transform the information that lies buried in your database or accounting program into clear, easy-to-understand documents.

You'll hone your Crystal Reporting skills as you get hands-on practice in extracting, sorting, and grouping your data. In addition, you'll find out how to include totals for groups of figures or for the entire report. Next, you'll master the art of building your reports and formatting your material to create a polished, professional look. 

Whether you're new to Crystal Reports or want to enhance your skills, this course is ideal for you. By the time you're done, you'll be able to produce anything from a quick meeting handout to an elaborate annual report—and you'll never be intimidated by report-writing tasks again!

NOTE: Please check the Requirements tab for important software version information before you sign up for this course. 

Week 1 Wednesday - Lesson 1

Getting Started With Crystal Reports
Crystal Reports is the world's most popular software tool for creating reports based on data stored in databases. It's popular because of its power and flexibility, which will help you create reports that communicate the information you want to convey to the people you want to convey it to. In our first lesson, you'll learn why it's important to find out everything you need to know about the report you want to create before you even launch the Crystal Reports application. This advance planning gives you a much better chance of creating a report that achieves your objectives.

Week 1 Friday - Lesson 2

Create a Crystal Report Right Now!
In this lesson, we'll hit the ground running and create a Crystal Report from scratch. From Lesson 1, you already know how to connect to a data source. Today, you'll learn how to pull data from that data source and place it into your report. Then, I'll show you how to use Crystal Reports to create a quick, simple report with a professional appearance—adding headers and footers, and adjusting column headings and the data itself. We'll also discuss how to arrange all of these items on a page for maximum visual impact. By the end of this lesson, you'll know how to create a simple report!

Week 2 Wednesday - Lesson 3

Pulling Data From Multiple Tables
Once you know how to pull data from a database and display it in a basic report, the next step is to pull data from multiple database tables and display only the data you want, filtering out any irrelevant information. In this lesson, you'll learn how to perform these functions, and I'll also show you how to build reports that allow users to decide at runtime what to display. In effect, you can build one report that serves the purpose of multiple reports!

Week 2 Friday - Lesson 4

Sorting, Grouping, and Drilling Down
Displaying the information in a database is one thing; displaying it in a way that communicates effectively is another. In today's lesson, we'll review how to enhance communication by organizing a report's data in a meaningful way, and you'll learn how to use Crystal Reports to sort data and group related data items together. You'll discover how to summarize numerical data with group totals and how to obtain an overall grand total. And we'll also look into the drill-down capability of Crystal Reports, which allows your report readers to use a simple mouse click to access suppressed details of a specific data group!

Week 3 Wednesday - Lesson 5

Crystal Reports Formatting Tools
In this lesson, you'll dive into the details of the various report sections. First, we'll discuss how to resize sections, and then we'll take a close look at the Section Expert, which is your major tool for selecting options that control the appearance and function of the various sections of a report. We'll also explore how you can control the placement of groups, reset page numbering, and move report totals. Finally, we'll take a closer look at the drill-down feature and hiding details.

Week 3 Friday - Lesson 6

Absolute and Conditional Formatting
Today, you'll get even more hands-on experience formatting a report. First, we'll look at a number of formatting options that Crystal Reports offers to help you give your report just the look you want. Then, we'll look at how you can use report templates to achieve a consistent appearance across a family of reports. And finally, we'll practice using absolute formatting and conditional formatting, features that can adjust the appearance of your report based on the data it contains.

Week 4 Wednesday - Lesson 7

Creating Cross-Tab Reports
With Crystal Reports, you can do more than just display the data you select from your data source. You can also show correlations between related categories of data items. To do this, you create a cross-tab report, which can show such correlations across the entire data set or within a selected group of data items. As usual, Crystal Reports provides considerable flexibility in how it presents the cross-tab data to users. In this lesson, you'll learn what the options are and how to use them.

Week 4 Friday - Lesson 8

Creating Reports to Show Top and Bottom Performers
You'll often need to create a report based on some, but not all, of the data in a database. For example, a sales manager may want to look only at the purchase records of her top five customers. Alternatively, she may want to view the performance of her bottom 10 salespeople. Crystal Reports makes it easy to produce such reports, as well as others that are selective about what they display. In this lesson, you'll create such targeted reports that make it easy for managers to make informed decisions.

Week 5 Wednesday - Lesson 9

Crystal Reports Formulas
The formulas and control structures in Crystal Reports allow you to make your reports dynamic, sensitive to what's happening at runtime. With formulas, you can operate on data and put the result into your report. You can also save time and effort by including one or more of the predefined functions in your formulas. You can even create your own custom functions, save them, and use them both now and in the future. These facilities give you the flexibility to produce a sophisticated custom report with very little time and effort. And you'll find out how to do all of this in today's lesson.

Week 5 Friday - Lesson 10

Adding Subreports to a Main Report
Crystal Reports gives you the ability to embed one report inside another. The two reports can be related in some way, or they can be completely unrelated. As long as you have a reason for displaying both reports at once, you can do it, and you'll find out how in today's lesson. We'll also practice embedding hyperlinks today. This can be a great alternative to embedding a subreport within a main report!

Week 6 Wednesday - Lesson 11

Communicating With Charts
Charts and maps can add visual dimension to the display of information in a report. While columns of numbers may be an effective way to present data for some readers, you may have visual learners in your target audience who would be better served by charts and maps. Today, you'll learn how to choose a chart type that best conveys the information you want to emphasize. And you'll find out how to use color, font, scale, legends, and titles to help you highlight trends in the data or data points that fall outside of the expected range.

Week 6 Friday - Lesson 12

Publishing a Crystal Report
After you've created a report, you need to distribute it. Crystal Reports gives you several convenient distribution options, and we'll explore all of these in our final lesson. We'll talk about print and fax options, exporting a report to any of a number of popular file formats, and transmitting it to the people who should read it. You'll learn how to post the report on your organization's intranet or the Web, and then we'll discuss distributing reports via Crystal Reports Viewer 2008.
You will need Crystal Reports XI, Crystal Reports 2008, Crystal Reports 2011, or Crystal Reports 2013. (Software must be installed and fully operational before the course begins.) You will also need Microsoft Windows XP, Vista, 7, 8, or 10.

This course is not suitable for Macintosh users.

Note:  This course was written for Crystal Reports 2008.  Crystal Reports XI, Crystal Reports 2008, or Crystal Reports 2011 are all acceptable for this course.
Course Details
This course is fully online, you require internet access and an email account. The course duration is 6 weeks, followed by a 2-week period to complete the final exam (online, open book). Lessons are released on Wednesdays and Fridays of each week, for a total of 12. You are not required to be online at any specific time.

In addition to the specific lesson content, there is a discussion board with each lesson and often there is an optional assignment to apply the learning.

Following each lesson, there is a short multiple choice quiz. Your score on these quizzes does not count towards the final mark but completing these helps solidify your learning as well as prepare you for the final exam.

The final exam is an open-book, multiple choice exam and you need to achieve a minimum of 65% on the final exam to pass the course. There is only one opportunity to pass the exam. A certificate of completion from Ed2Go is available for printing immediately upon successful completion of the course and a certificate from the University of Waterloo will be emailed typically 1-2 weeks later.

Certificates
Many of the Ed2Go courses are eligible towards the various online certificates offered by WatSPEED.

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