Performance Management and Development

Performance Management and Development

Performance management is a key component of organizational success. This course empowers participants to successfully balance the triangle of effectively managing performance while inspiring and motivating employees and meeting numeric targets.

We will discuss the importance of maintaining objectivity and involving employees in developing and implementing work plans.

Upon completing this course you will:

  • Be more agile in how you manage performance.
  • Be able to establish key factors that impact on performance.
  • Build work plans that include Goals, Actions, Accountabilities, and Measures.
  • Better understand the gift of feedback.
  • Establish clear expectations.
  • Motivate using performance discussions.
  • Conduct continuous performance assessments.
  • Understand what discipline is and why it can be a blessing in disguise
  • Deal more effectively with problem performance

This course is designed for those who are responsible for the work of others and it will benefit people wanting more consistent delivery of key results.

May be applied to the Essentials of Supervision Certificate

Starts on Monday November 1 2021

1-day Virtual Instructor-Led course: 9:00 am - 4:30 pm
Instructor(s): Gerry Call
Location:
Fee: $490.00 + HST
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